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Upcoming Chapter Meetings and Events

March 2017 Chapter Meeting:

Finding the Recipe for Digital Workplace Execution: Transforming Employee Experience

Date: March 10, 2016
Time: 11:30am - 3:00pm
Location: One BNY Mellon Center, 500 Grant St., Pittsburgh, PA 15219

Douglas Pamplin, Managing Director of BNY Mellon’s Digital Service Desk, will walk you through how BNY Mellon is transforming the end users’ experience through various tool sets including self-service, online chat support, proactive service models, and automation; and by promoting collaborative work place environments encompassed within our own innovation centers.

The presentation overview will feature:

  • How to boost employee agility and engagement through a more “consumerized” work environment
  • Create a more collaborative and engaging place to work
  • Removing employee dependency on Service Desk assistance by instituting best practices
  • Provide transparency and analytics to promote, encourage and foster ownership

Join HDI Steel City and Douglas Pamplin in exploring ways to transform the employee experience!

For more information about this meeting, please click here!
Register now!

For questions on other HDI Steel City events please emailhdi@hdisteelcity.org.
Previous Chapter Meetings

HDI Analyst of the Year and Desktop Support Technician of the Year Winners!

HDI Steel City would like to congratulate the winners of the Analyst of the Year and Desktop Support Technician of the Year awards for the local Pittsburgh chapter. James Van Poolen (Analyst, Pitt Financial Information Systems) and Michael Geida (Desktop Support, Penn State Outreach) have been chosen by the judges as the winners of their respective categories.



Congratulations to these two and to the rest of the nominees for all the hard work and determination they have done this year!

Finally, HDI Steel City would like to say thank you to everyone who helped make this event happen, especially our annual and event partners, the Sheraton Hotel, and the HDI community!

2015 Circle of Excellence Presidents Circle

HDI Steel City has been recognized as an HDI Circle of Excellence President's Circle Chapter for 2015. The Circle of Excellence is designed to recognize the chapters who are not only meeting the minimum standards for an HDI local chapter, but are following the best practices which ensure value is being provided to the membership. The President's Circle is the highest level of recognition which is achieved through a survey to the membership which confirms the local chapter provides good programming and value. Thank you to our membership, officers, and sponsors for your commitment to our chapter!